error code 0xc18a0106 on c5180 Photosmart

[jca285]

i tried this but unfortunately it didn't work.  All i get on my Mac is 'error' in the status field in print and scan.  I've got nothing else to go on

[SuperMario1]

Hello jca285. I understand you are experiencing an error. I need to know the error message on the printer control panel, and the printer itself. If you finding it difficult to locate the model number of the printer, you can reference this document for more information: http://h10010.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=bpy21016

Please respond as soon as possible. I'm only here to help!
 

Mario

[FichasGirl]

Hi, what about this reset for same error on the Photo smart D7360 ?

[Lolo67]

It worked for me!  My printer had not been used for almost two years.  On start up I received the error code and went out bought new ink put it in and still had the error code.  I followed the instructions Robert posted and now am printing no problem!

Thank you very much Robert 🙂

[FichasGirl]

What did Robert post ?

[danis1507]

I have not used my C6183  3-in-1 for more that 6 years.   After replacing old with new cartridges an error message  Ink system has failed with err mess 0xc18a0106.  Please advise.

Kind regards

danis1507

[alaarf]

I have the same problem with hp photosmart C6280 (ink system failure) . All cartridges are new . What should I do. Thanks

[rb011]

Hi @alaarf,

Thanks for reaching out to the HP Support Forums for a solution to your printer issue.

I understand that you have an HP Photosmart C6280 All-in-One Printer that is showing an Ink System Failure message. I would like to help.

Here is the support document intended for use with this issue - 'Ink System' Error Displays.

If that support document fails to resolve the issue there may be an issue with the printer's hardware. At that point I would contact HP Tech Support by phone. What you can do, is use the following link to create yourself a case number, then call and it may help speed up the call process:

Step 1. Open link: www.hp.com/contacthp/

Step 2. Enter Product number or select to auto detect

Step 3. Scroll down to "Still need help? Complete the form to select your contact options"

Step 4. Scroll down and click on: HP contact options - click on Get phone number

Case number and phone number appear.

If this helps you to reach a solution please click the "Accept as Solution", and the "thumbs up" buttons down below in this message. 🙂

Thanks!

[jeaneola]

I did the master reset and tried to print the selected text and it only printed the names on the email but not the document itself.  I tried again printing pages 1-3 and I keep getting the same thing.

[Rainbow7000]

Welcome to the HP Community @jeaneola!

I saw your post about the error code you are seeing on your printer and wanted to reply. As you've tried the reset and that did not clear the error, I would lastly suggest calling phone support to see about a replacement or trade in printer. I will leave their contact info below.

Hit the "Accept as Solution" if we've reached a solution, and the "thumbs up" to say thanks for my help.

Contact HP:
Step 1. Open link: www.hp.com/contacthp/
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone number
Case number and phone number appear