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    Know the Benefits of your HP account

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 2
65
Flag Post

error code 0xc19a0040

HP Recommended
Officejet pro 8625
Microsoft Windows 10 (32-bit)

I have done everything HP suggested for this error code and now need to discover if I can replace the part or need to purchase a new printer. HP has made that  impossible to discover after one hours effort.  What  is a good non-HP printer to replace mine?  Thank you.

1 REPLY 1
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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@MattTarrant

 

Welcome to HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

Sandytechy20
I am an HP Employee

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