cancel
Showing results for 
Search instead for 
Did you mean: 
francy74
New member
1 0 0 0
Message 1 of 2
62
Flag Post
HP Recommended

errore 0xe06d7363

envy 4525
Microsoft Windows 10 (64-bit)

when i open properties it comes error 0xe06d7363.

All this after last  printer update

1 REPLY 1
HP Support Agent
HP Support Agent
19,640 19,628 1,295 1,961
Message 2 of 2
30
Flag Post
HP Recommended

errore 0xe06d7363

@francy74,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you are getting an error on the printer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Are you able to make a copy?

Are you getting the error on the printer or on the computer?

 

Meanwhile, I recommend you follow the below steps and check if it helps.

 

  1. With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. 
  2. Remove USB cable, if present. 
  3. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. 
  4. Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer. 
  5. Turn on the printer and wait till warm-up period finishes and the printer is idle.

If you continue facing the issue, then update the printer firmware following the steps in the below article.

 

https://support.hp.com/us-en/document/c02919168

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation