Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post
HP Recommended

faulty print cartridges

hp 304 tri and black
Microsoft Windows 10 (64-bit)

hello, im a bit fed up. these cartridges (304 black and 304 tri colour) are practically full yet are not printing properly. they miss out the top half of letters and print dimmly. i have cleaned, aligned and done all the diagnostics. ive tried them in my friends same printer and they do the same in that so assume th eprinter itself  is ok.

can i return them both to you for them to be checked 

HP Support Agent
HP Support Agent
10,000 10,003 885 1,057
Message 2 of 2
Flag Post
HP Recommended

faulty print cartridges

Hi @peterphoebe


Welcome to the HP Support Community. 


Appreciate you trying the steps. Please Contact HP in your region regarding the ink replacement. 


Have a great day! 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

I am an HP Employee

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation