I have a new router and can not connect due to features locked by person who set up printer (me).
I set up the printer and do not remember setting a password or locking features, can anyone help please?
Welcome to the HP Support Community.
I have sent you a private message with the steps to reset the printer. Check next to your profile Name, you should see a little blue envelope, please click on it.
Hope this helps! Keep me posted.
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Have a great day!
Asmita I am an HP Employee
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