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georgeE7
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Message 1 of 2
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flow of black ink is blocked

Office Jet Pro6968
iOS

Over flow of ink accumulating at a collecting pot at base of printer.

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HP Support Agent
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flow of black ink is blocked

@georgeE7, Welcome to HP Support Community!

 

Is the black ink cartridge leaking? 

Have you tried removing and reinstalling the ink cartridges?

 

Also, try the troubleshooting steps from the document Black or Color Ink Not Printing, Other Print Quality Issues.

 

Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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