Resolve Windows 10 or update issues on HP computer or printer– Click Here
message says printhead missing or incorrectly installed. I have replaced ink cartridges, followed the advice on powering down and checking firmware. Firmware is up to date. Still no help. would appreciate assistance thank you all.
Welcome to HP support community.
Try the steps mentioned in this HP document to fix the issue:- Click here
I hope that helps.
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Sandytechy20 I am an HP Employee
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