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how do I get a refund on my bad HP 902xl cartridge?

HP Officejet 6958

Yellow cartridge recently installed and is showing needs replaced with only a few pages printed.  Have cleaned heads and run diagnostics to no avail.  Warranty until 3/19/2021.  How do I get refund or replacement?

 

 

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how do I get a refund on my bad HP 902xl cartridge?

@HelpMeNow5

 

Welcome to HP support community.

 

What error message are you getting?

 

Meanwhile:

Try the steps mentioned in this HP document to fix the issue:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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