cancel
Showing results for 
Search instead for 
Did you mean: 
jaywise Student
Student
1 0 0 0
Message 1 of 3
4,369
Flag Post
HP Recommended

Solved!

how to factory reset deskjet 3637

deskjet 3637
Microsoft Windows 10 (64-bit)

I need to factory reset my dj 3637 in order to start our fresh on a new network with new pc. 

2 REPLIES 2
HP Support Agent
HP Support Agent
7,704 7,685 422 583
Message 2 of 3
4,324
Flag Post
HP Recommended

Solved!

how to factory reset deskjet 3637

Hi @jaywise,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you want to connect your HP DeskJet 3637 All-in-One Printer to a new network and computer.

 

Let's go through a few steps to troubleshoot this issue.

 

First, you need to restore the network to defaults on the printer and then connect it to the network.

 

To restore network defaults:

 

Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for three seconds.

 

Now you may follow the steps in the link: Wireless Printer Setup (Windows)

 

You may also check page no 74 of the user guide from the link: User Guide 

 

Let me know how this works.

 

You have a good day ahead.

Rainbow23
I am an HP Employee

If you found this post helpful, you can let others know and also show your appreciation by clicking the Accept as Solution button, Thumbs up" button!

Tommy2nd Honor Student
Honor Student
2 1 0 0
Message 3 of 3
490
Flag Post
HP Recommended

Solved!

how to factory reset deskjet 3637

I have the same question and have done what you have suggested:   Hold the cancel and wireless button down for 3 seconds.

 

What are we looking for? it doesn't seem like the device resets or does anything even after holding both buttons for more than 3 seconds?

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation