01-15-2020 11:46 AM
I am unable to take a print with just my black ink without even installing tri-color one because it's not needed so please help me asap
01-17-2020 04:50 PM
Welcome to the HP Support Community!
I reviewed your post and I understand that you want to use the printer in single cartridge mode.
Don’t worry, I assure you I will try my best to get this sorted.
To use the printer in single cartridge mode you need to remove the tri color cartridge from the printer and install only the black cartridge.
The single-cartridge mode is initiated when a print cartridge is removed from the print cartridge carriage. During single-cartridge mode, the product can only print jobs from the computer.
I hope that answers your question and you have a great day!
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