cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
2 1 0 0
Message 1 of 4
70
Flag Post
HP Recommended

how to replace ink cartridge lid

envy4527

I was replacing the ink cartridge and one of the ink cartridge lids came loose. 

 

I cannot see how to replace it without damaging it

Tags (1)
3 REPLIES 3
Highlighted
HP Support Agent
HP Support Agent
9,866 9,859 622 752
Message 2 of 4
43
Flag Post
HP Recommended

how to replace ink cartridge lid

Hi @pastyman

Welcome to the HP Support Community. I'd be happy to assist you.

 

Kindly refer to this document to know how to replace the ink cartridges.

 

If any part of the ink cartridge is damaged, it cannot be repaired. Please reach out to the HP Support in your region regarding the service option.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Reply
0 Kudos
Highlighted
New member
2 1 0 0
Message 3 of 4
36
Flag Post
HP Recommended

how to replace ink cartridge lid

The ink cartridge itself is not broken, it is the lid that clicks into place to hold the ink cartridge down that has come unhinged. I wish to know how to re-attach the lid, not the cartridge

Reply
0 Kudos
Highlighted
HP Support Agent
HP Support Agent
9,866 9,859 622 752
Message 4 of 4
30
Flag Post
HP Recommended

how to replace ink cartridge lid

@pastyman

 

Are you referring to this lid?

Image: Removing the ink cartridge.

Any damage to the printer or the ink cartridge is a hardware issue and the HP Support team will be able to assist you. Contact them as mentioned in my previous post.

This cannot be reattached.

 

Keep me posted.

KUMAR0307
I am an HP Employee

Reply
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation