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I was replacing the ink cartridge and one of the ink cartridge lids came loose.
I cannot see how to replace it without damaging it
Welcome to the HP Support Community. I'd be happy to assist you.
Kindly refer to this document to know how to replace the ink cartridges.
If any part of the ink cartridge is damaged, it cannot be repaired. Please reach out to the HP Support in your region regarding the service option.
Hope this helps! Keep me posted.
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KUMAR0307 I am an HP Employee
The ink cartridge itself is not broken, it is the lid that clicks into place to hold the ink cartridge down that has come unhinged. I wish to know how to re-attach the lid, not the cartridge
Are you referring to this lid?
Any damage to the printer or the ink cartridge is a hardware issue and the HP Support team will be able to assist you. Contact them as mentioned in my previous post.
This cannot be reattached.
Keep me posted.
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