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how to signin to hp support assistant

hp officejet pro 6968
Microsoft Windows 10 (64-bit)

It shows update available for the printer hp6968 on hp support assistant then requires to sign in to hp.com to be able to install updates on the printer.  No instructions on where to sign in to install the updates.

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HP Support Agent
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how to signin to hp support assistant

@sid78, Welcome to HP Support Community!

 

Follow the steps below to install the updates for the printer-

 

Download available firmware updates from the HP website. With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. For more information, go to Updating or Upgrading Printer Firmware.

 

To learn about HP Support Assistant, refer to the document HP PCs - Using HP Support Assistant (Windows)

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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