hp 4520 access denied in setting for printer

[pjm358]

hp 4520 access denied in settings for printer.  Cannot change features.  "access denied message.  Last Windows update 5/22/17  "windows update 1703"

[The_Fossette]

Hi @pjm358

Welcome to the HP Forums!

Thank you for posting your query in this forum, it's a great place to find answers.

I reviewed your post and I understand that you are getting an error saying access denied when trying to access the printer features.

Don’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard.

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

• When was the last time the printer was working fine?
• What feature are you trying to change?
• Are you able to print?
• Have you made any software or hardware changes on the computer?
• Have you performed any troubleshooting steps before posting?

Meanwhile, I recommend you to uninstall the printer completely from the computer and install it again.

Follow the steps in the below article to uninstall the printer.

http://hp.care/2qpxY78

Once the printer is uninstalled, restart the computer and follow the steps in the below article to install it.

http://hp.care/2pMvsYe

Let me know how it goes and you have a great day!

Take care.

Cheers!