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rkymtnko
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hp 5740 printer skips lines of printing

hp printer 5740
Microsoft Windows 10 (32-bit)

my hp 5740 printer skips alternate lines of print

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hp 5740 printer skips lines of printing

@rkymtnko, Welcome to HP Support Community!

 

What happens when you make photocopies on the printer? Does it still skip lines, if yes, follow the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues.

 

Additionally, Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. Refer to the document HP Printers - Updating or Upgrading Printer Firmware

 

If the issue persists, it could be an issue with the ink system. Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

TEJ1602
I am an HP Employee

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