01-30-2020 12:06 PM
my hp 5740 printer skips alternate lines of print
02-03-2020 11:10 AM
@rkymtnko, Welcome to HP Support Community!
What happens when you make photocopies on the printer? Does it still skip lines, if yes, follow the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues.
Additionally, Update the printer firmware
Download available firmware updates from the HP website
With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. Refer to the document HP Printers - Updating or Upgrading Printer Firmware
If the issue persists, it could be an issue with the ink system. Please reach out to the HP Support in your region regarding the service options for your printer.
Hope this helps!
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