hp 7645

[Pauley38]

hp 7645 photo tray comes back out after pushing in.

[A4Apollo]

Hi! @Pauley38, Welcome to HP forums.

I understand the photo tray comes back out after pushing in.

Don't worry I'll try to help you out.

Did you make any changes to your printer?

Please try the steps recommended below.

This error can occur if the printer trays are installed incorrectly. Make sure the printer is located on a flat surface, then make sure the photo tray moves smoothly within the paper tray guides.
Make sure the printer is positioned on a flat surface.
Push in the output tray extender.
Pull out the input tray, but do not remove it.
Remove the output tray.
Make sure the photo tray is seated correctly, and that the photo tray guide tabs (grey) are sliding beneath the main tray guides (black) on both the left and right side of the input tray.
If they are not in the correct position, gently move the photo tray to align the tab gaps, then gently press the tabs back into position.
The photo tray should move freely with no resistance.
Reinstall the output tray, then make sure the edges line up with the input tray.
Try to print.
If the error persists, try printing or copying a document with the output tray removed.
If the error only happens with the output tray installed, the output tray might need to be replaced.

Refer this article to further troubleshoot photo tray issues.

If the issue still persists after trying out the steps it is a hardware issue, please contact HP support for service options.

Link to contact HP.

Have a pleasant day ahead! 🙂

Take Care! 🙂