Post new question
Posts: 1
Member Since: ‎01-20-2014
Message 1 of 2 (388 Views)

hp Deskjet 5525

It showed us to put paper in, so we did. Then it did some noise and wrote me to restart. Then when I restarted it, it did the same noise, like the small wheels got stuck. We inserted ink catridges and paper, once maybe 10 papers went trough it, but every second was rumpled. 

0 Kudos
Grad Student
Posts: 222
Member Since: ‎12-11-2009
Message 2 of 2 (357 Views)

Re: hp Deskjet 5525

[ Edited ]

Please check if the model is Photosmart 5525. If yes, you can try removing the input tray and put it back and ensure the tray is closed properly. Open the cartridge access door, remove the cleanout door and fit it back properly. The below document should help you guide that. Hope this works.
Although I am an HP employee, I am speaking for myself and not for HP.

*Say thanks by clicking the "Kudos! Star" which is on the left*
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation