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product number: F1J00A
The printing is very light although the level of ink is fine
I tried to print an e-mail and it prints just one side of the page??
@Neuza, Welcome to HP Support Community!
If you have already performed the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues and the issue persists, it could be a hardware failure.
Please reach out to the HP Support in your region regarding the service options for your printer.
Hope this helps!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helpi
TEJ1602 I am an HP Employee
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