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HP Specter 360 and HP Deskjet 1050 j410 series printer
Microsoft Windows 10 (64-bit)

My hp deskjet 1050 j410 series is not printing. 

I have tried every thing offered by HP to test and fix (HP printer doctor/troubleshooting online, etc ) but no use. 

I am able to print test pages but nothing else. Scanner is working fine. 

Kindly help!

1 REPLY 1
HP Recommended

@Clifton23, Welcome to HP Support Community!

 

To be able to assist you better, I would like to know the following:

  • How is the printer connected to the computer?
  • Is there any antivirus software installed on your computer?
  • Which application are you trying to print from?

Keep me posted.

TEJ1602
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.