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hp deskjet 1050 j410 series not printing

HP Recommended
HP Specter 360 and HP Deskjet 1050 j410 series printer
Microsoft Windows 10 (64-bit)

My hp deskjet 1050 j410 series is not printing. 

I have tried every thing offered by HP to test and fix (HP printer doctor/troubleshooting online, etc ) but no use. 

I am able to print test pages but nothing else. Scanner is working fine. 

Kindly help!

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HP Support Agent
HP Support Agent
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HP Recommended

@Clifton23, Welcome to HP Support Community!

 

To be able to assist you better, I would like to know the following:

  • How is the printer connected to the computer?
  • Is there any antivirus software installed on your computer?
  • Which application are you trying to print from?

Keep me posted.

TEJ1602
I am an HP Employee

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