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HP Recommended
HP Envy 5660
Microsoft Windows 10 (64-bit)

hp envy 5660 can't find 5g network, only shows 2.4. I run off the 5G

1 REPLY 1
HP Recommended

@PaintersDream20 

 

This printer supports 2.4GHz (it is not dual band capable).

 

Set your router to broadcast on both bandwidths and connect the printer to the bandwidth SSID / network that it supports.

 

User Guide

Connection Setup starts on Page 57

 

Example document selection

Category Troubleshooting >

Select Topic: Wireless, Networking & Internet >

Select Subtopic: Wireless Connections & Networking

 Using a Wireless Network Test Report

 

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 5660 e-All-in-One Printer series

 

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