01-22-2020 09:13 AM
Hi I have move3d from NZ to UK bringing my brand new HP office jet pro printer 8710 BUT it says only cartridge 955xl only available from asia is compatible, yet the same one in uk says 953 is correct for this printer, are they interchangeable?
01-24-2020 03:25 PM
Welcome to the HP Support Community. I'd be happy to assist you.
Find the compatible ink cartridges for HP OfficeJet Pro 8710 All-in-One Printer series below:
HP customizes some printers and ink cartridges to meet local customer needs. If you take your printer from one country/region to another country/region, you might not find ink cartridges with the same number on the label as your original ink cartridges. If you install an ink cartridge with a different number on the label, you might see one of the following error messages:
Cartridge Not Intended for this Printer
If the printer and the ink cartridges are bought in a different region, a region reset has to be performed. The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
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