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Honor Student
Posts: 2
Member Since: ‎04-21-2017
Message 1 of 4 (133 Views)
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hp officejet 200 mobile printer wifi & bluetooth

Product Name: OfficeJet 200

Can the OfficeJet be opened so I can remove the Wifi and bluetooth card?

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Re: hp officejet 200 mobile printer wifi & bluetooth

Hello, @mblanke

 

I understand your issue, but unfortunately, we do not have any document or manuals describing on how to perform this.

 

You can contact a local technician and check for assistance. Also, please remember this will void the HP warranty if the printer is under the warranty.

 

Visit us again if you have any concerns!

 

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

 

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HP Support Agent
Posts: 5,608
Member Since: ‎07-14-2016
Message 2 of 4 (106 Views)

Re: hp officejet 200 mobile printer wifi & bluetooth

Welcome to HP Support Forum. I hope you're well @mblanke!


I read about the printer issue and wanted to stop in to share my suggestions with you Smiley Happy

 

I am afraid we do not have the steps to remove the network card from the printer. This is not recommended by HP and also is not a replaceable part for this printer.

 

I would like to know the issue that requires you to remove the network card. Probably I might be able to help you fix the issue. Also, if you are certain that the issue is with the printer hardware, then please contact the HP phone support to get the printer serviced. You can visit http://www.support.hp.com/contact-hp and fill in your product details to get the tech support number.

 

Thanks, I will watch for your reply!

Cheers Smiley Happy


Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am an HP Employee

Honor Student
Posts: 2
Member Since: ‎04-21-2017
Message 3 of 4 (93 Views)

Re: hp officejet 200 mobile printer wifi & bluetooth

I can't have any wireless signals eminating from the printer. Eventhough you can turn wifi off in the settings, nothing stops a user from turning it back on using the admin reset ( yellow " - " on the device at the bottom right) The only way to truly disable the wifi would be to remove it from the device.

HP Support Agent
Posts: 5,608
Member Since: ‎07-14-2016
Message 4 of 4 (79 Views)

Re: hp officejet 200 mobile printer wifi & bluetooth

Hello, @mblanke

 

I understand your issue, but unfortunately, we do not have any document or manuals describing on how to perform this.

 

You can contact a local technician and check for assistance. Also, please remember this will void the HP warranty if the printer is under the warranty.

 

Visit us again if you have any concerns!

 

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

 

DVortex
I am an HP Employee

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