01-24-2020 05:02 AM
hp officejet 4650 wont wake up. you can not disable auto off or sleep mode. Telling everybody to turn off printer or unplug it is BS!!!! If i had know about this issue before i bought it I would not have bought it!!!!!! this is trash software if that is the only answer you have for this problem!!!!!!! nobody wants to unplug and plug back in printer every day because of your failure to put wake from sleep mode in programmed software. who in their right mind would wright such dumb crap??? who did this get tou to end user with this glitch in software??? total bad planning on somebodies part.
01-27-2020 06:21 PM
Welcome to the HP Support Community!
I reviewed your post and I understand that the printer is not waking up from sleep.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you update the printer firmware following the steps in the below article and check if it helps.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
I am an HP Employee