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stephenco Honor Student
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hp officejet h470 stopped working - "driver is unavailable" error message using windows 10

hp officejet h470
Microsoft Windows 10 (64-bit)

For no apparant reason, my H470 has stopped working and giving a message in the 'Printer & Scanners' of the Control Panel - "driver is unavailable"

 

This is both with the Bluetooth and USB.

 

I tried to reinstall it from the original DVD but there was only the option to Exit as shown in attached image.

 

I uninstalled and then tried to reinstall but the same problems & error messages occured with both connections.

 

This is a great little printer but I'm stuck 😞

 

hp.jpg

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Solved!

hp officejet h470 stopped working - "driver is unavailable" error message using windows 10

The full featured driver for Windows 10 is available for download from HP here.  

 

If there are still issues after installing the driver then running the diagnostics at http://www.hp.com/go/tools may help resolve the issue.  Download and run the HP Print and Scan Doctor.

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

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