03-16-2017 06:50 AM
For no apparant reason, my H470 has stopped working and giving a message in the 'Printer & Scanners' of the Control Panel - "driver is unavailable"
This is both with the Bluetooth and USB.
I tried to reinstall it from the original DVD but there was only the option to Exit as shown in attached image.
I uninstalled and then tried to reinstall but the same problems & error messages occured with both connections.
This is a great little printer but I'm stuck 😞
Solved! Go to Solution.
03-16-2017 09:48 AM
The full featured driver for Windows 10 is available for download from HP here.
If there are still issues after installing the driver then running the diagnostics at http://www.hp.com/go/tools may help resolve the issue. Download and run the HP Print and Scan Doctor.
I am not an employee of HP, I am a volunteer posting here on my own time.
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