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‎10-09-2019 09:22 AM

HP Recommended
Product: HP Officejet pro 8710
Operating System: Microsoft Windows 10 (64-bit)

hp officejet pro 8710 not printing with windows version 1903 on personal computer.  Updated Window 10 on 9-29-2019.  Now the printer won't work and it was fine before this last update.  I downloaded from HP to be sure I have the newest drivers.  Another family member is experiencing the same problem with the same printer.

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-09-2019 09:32 AM

HP Recommended

Hi,

Please run Windows Update and install ANY available updates, a new update to resolve this issue been released just about yesterday.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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1 REPLY 1

‎10-09-2019 09:32 AM

HP Recommended

Hi,

Please run Windows Update and install ANY available updates, a new update to resolve this issue been released just about yesterday.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
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