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hatchie
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hp photosmart c7280 will not print in pinks

Microsoft Windows 7 (64-bit)

Hp photosmart c7280 will not show the pinks in system. Everything should use pink shows dark green

Have tried cleaning off space wher ink goes and clean printhead several times. It did print in pink yesterday but not today. Changed the ink and still the same. Shows two yellow and teo blue on the ink guage printout.

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HP Support Agent
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hp photosmart c7280 will not print in pinks

@hatchie

 

Welcome to HP support community.

 

If you have tried all the steps mentioned in this HP document:- Click here

And if the issue still persists, this could be a hardware issue:

I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

I hope that helps.

 

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several other.

Cheers.

 

Sandytechy20
I am an HP Employee

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