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hp printer 8025 paper tray

Hp OfficeJet Pro 8025
Microsoft Windows 10 (64-bit)

Hp 8025 printer paper tray problem. Can't set up for different paper sizes.. Slides don't work.


HP Support Agent
HP Support Agent
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hp printer 8025 paper tray

@pirata1Welcome to HP Community!


I understand that you are unable to adjust the paper guide.


Do not worry. I will try to fix the issue.


Load and handle the paper carefully

  1. Open the paper tray door, and then pull it toward you to extend the paper tray.

  2. Gently pull out the paper tray extender, and then lift up the paper catch.

  3. Slide the paper width guides to their outermost position.

  4. Examine the condition of the paper, and then replace any ripped, dusty, curled, wrinkled, or bent paper.

  5. Load a stack of U.S. letter or A4 size paper into the input tray with the short edge forward and the print side down. Push the stack into the tray until it stops.

  6. Slide in the paper width guides in until they rest against the edges of the paper.

  7. Push the input tray forward until it clicks into place. Make sure that you push in the tray all the way to avoid an error message.

Perform a power reset

  1. Turn on the printer, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Wait at least 30 seconds.
  5. Plug back the power cable straight to a wall outlet without any surge protector and printer.
  6. Turn on the printer.

If the issue still persists, you have to contact phone support. They will help you.


Here is how you can get in touch with phone support.


1)Click on this link -

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.


Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!


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