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Member Since: ‎06-16-2014
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hp564 yellow cartridge won't snap in

I'm not an expert with this (obviously), but for the first time the yellow cartridge (size 564) won't snap into place. I've been replacing cartridges for 3 or 4 years.

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Re: hp564 yellow cartridge won't snap in

[ Edited ]

Hi funnyroad


Could you maybe take a photo of the cartridge and post it here? I'm wondering if the plastic latch has snapped off meaning it's now tricky to install into the printhead.



Thanks, Ciara

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