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Fu67
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i am trying to reset my network and the numbers on the display are not there

HPENVY5020
Microsoft Windows 10 (64-bit)

I have just reset my network password and now when inputting the password this is impossible the only numbers that appear on the display to input are 12 34 56 78 and 90     How do I get full range of numbers so I can input the correct password?

 

Is my printer faulty? I could easily input numbers before.

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Fu67
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Solved!

i am trying to reset my network and the numbers on the display are not there

I have just realised that you have to tap the numbers until the one you want comes up, the same with letters.  Silly me!  I can remember having the same problem when I originally set the printer up!

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Solved!

i am trying to reset my network and the numbers on the display are not there

@Fu67

 

Thank you for using HP Support Community.

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

I work on behalf of HP
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