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johan70
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i bought a hp office 3831, but product dont print in colour?

hello ,

 

i bought this morning HP office jet 3831. I connected everything perfect but printere dont print in color. Please help me

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i bought a hp office 3831, but product dont print in colour?

@johan70

 

I have gone through your Post and I would like to help

 

Please print a Quality Diagnostic Page and let me know if Color is printing

  1. Load plain paper into the input tray.

  2. On the printer control panel, swipe the display to the left, and then touch Setup.

  3. Touch Tools, and then touch Print Quality Report.

    A Print Quality Diagnostic page prints.

    Image: Print Quality Diagnostic page

Keep me posted 😊

 

 

KrazyToad
I Am An HP Employee

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