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i cannot print on HP8710 all in one

Officejet Pro 8710
Microsoft Windows 10 (64-bit)

I cannot print anything. I have tried the HP Print and  Scan Doctor, powered on and off. Nothing. No test print even internal.

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HP Support Agent
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i cannot print on HP8710 all in one

@AuntDi73

 

Welcome to the HP Support Community.

 

Are you able to copy? Do you get any error message?

 

Try the steps from here: https://support.hp.com/in-en/product/hp-officejet-pro-8710-all-in-one-printer-series/7902014/documen...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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i cannot print on HP8710 all in one

Thank you so much for your response. As it happens, there was a power outage which amazingly solved my problem!!!!

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i cannot print on HP8710 all in one

@Betty0610 thank you 

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i cannot print on HP8710 all in one

I'm glad to hear that and you're most welcome. Do get back to us in the future for further assistance.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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