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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
inkjet all in one 4500
Microsoft Windows 10 (32-bit)

I have ink in but print to light to read

1 REPLY 1
HP Recommended

@alma3

 

Please print a Quality Diagnostic Page and let me know how that prints

 

  • Load plain, white paper into the input tray.

  • Press the Setup button on the printer control panel.

  • Press the Right Arrow button to select Print Report, and then press OK.

  • Press the Right Arrow button to select Print Quality, and then press OK.

    The diagnostic report prints.

    Figure : Print quality diagnostic report

    Image of a print quality diagnostic report
  • Check the print quality diagnostic report for defects.

    Note:In general, if the printer and its ink cartridges are working correctly, all the color bars should be present, unstreaked, and uniform in color across the width of the page. The black text on the page should not show ink streaks.
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KrazyToad
I Am An HP Employee

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