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Dragonfly7328 Student
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im stuck with eprint+ jetadvantage and cant print now..HELP im disabled

HP PHOTO ENVY 7855
Microsoft Windows 10 (64-bit)

I bought a new printer and printed my taxes fine. its wireless. last night I had updates from windows that it said i needed to take before installing Microsoft Office. It dies not show them. It took a good half hour for these updates. I sit here to type out my info for my disability papers and now it wont print. now it says i have eprint+jetadvantage

I am a disabled widow. i barely know how to use my new look laptop and my papers need to be at my dr. I dont need all this. Please someone help me.

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HP Recommended

Solved!

im stuck with eprint+ jetadvantage and cant print now..HELP im disabled

@Dragonfly7328

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP
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