09-19-2019 10:45 AM
i have bought the second hp authentic ink cartridge number 74 black that is telling me to install an authentic ink cartridge. i do not know how more authentic it can get, this is the second wasted cartridge and i am getting slightly mad. help
09-22-2019 08:17 AM
@dlmarie5, Welcome to HP Support Community!
This looks like a hardware issue.
Please reach out to the HP Support in your region regarding the service options for your printer.
Hope this helps!
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