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bob4441
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Message 1 of 2
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ink credit

officejet6600
macOS 10.15 Catalina

went out and purchased  new ink when got ink system failure for the 6600. then got printer head  failure ,cannot be fixed.purchaded a new office jet9015 and was told i could get credit on the unused ink ref.#[edit] 

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HP Support Agent
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Hi @bob4441

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

Asmita
I am an HP Employee

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