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My Printer of the hp psc 1100/1200 Series All-in-One displays this error message: ink system failure 0xc19a0007 

I tried to reset the printer without sucess. Would you have a suggestion to solve this problem? Cartridges are new.

Thank you, Marie

5 REPLIES 5
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Hi, have you looked at this link?

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Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
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  1. Disconnect the Universal Serial Bus (USB) cable from the back of the product, but leave the product turned on.
  2. Open the cover of the product and remove the print cartridges.
  3. Close the cover and wait for the Insert Ink Cartridges message to display.
  4. Disconnect the power cord from the back of the product and the wall socket, then wait for one minute.
  5. Reconnect the power cord. If the product does not automatically turn on, press the Power button.
  6. Open the cover and reinsert the print cartridges.
  7. Close the cover. If prompted, print a calibration page.
  8. Print a Self Test to verify product is functional.
  9. Reconnect the USB cable, and try to print from the computer.
  10.  If the error is still there replace the unit.
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If the reset procedure does not work, then clean the print head. This is possible if the assembly has a release lever to the right of the ink cartridges. There is a procedure for removing and cleaning on the HP web site.  This fixed the problem for me.

 

http://support.hp.com/us-en/document/c03081973

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Finally, after trying for a long time I resolve the problem taking it out and cleaning the printhead. I followed all  the instrucctions under the  link: http://support.hp.com/uy-es/document/c01490857. Take the printhead out was quite the last option. The printhead was very dirty cover with dry ink.  

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mein Printer B 109 n-z gibt bei jedem versuch zu printen den Fehler 0xc19a0007 Blæksystem fejl 

mfg

F.gross

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