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CherylMc1
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Deskjet F2430 printer
Microsoft Windows 10 in S Mode

new to this entire stuff............have new inks in..  color ink is all red.  What `s up with that?

 

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@CherylMc1

 

Welcome to the HP Support Community.

 

Does this happen while copying too?

 

Follow the steps here to clean the cartridges: https://support.hp.com/sg-en/product/hp-deskjet-f2400-all-in-one-series/3811093/model/3964415/docume...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


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CherylMc1
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Thanks for responding. Its new color cart. and anything I copy or print in color is red.

 

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HP Support Agent
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Have you tried all the steps from the document shared in the previous post?


I am an HP Employee

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