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peter162
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Message 1 of 2
51
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HP Recommended

installed all new HP inks. Only black and yellow print. Cyan and Magenta do not show

HO Office Jet Pro
Microsoft Windows 10 (64-bit)

Installed 4 HP inks. Only black and yellow appear. Ran several test pages, still NG

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HP Support Agent
HP Support Agent
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Message 2 of 2
29
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HP Recommended

installed all new HP inks. Only black and yellow print. Cyan and Magenta do not show

@peter162

 

I understand your concerns and would like to help

 

To assist you better please provide me with the complete Printer Model or the Product Number

 

You can refer to this Link:hp.care/2bygf7l for help in locating the Product Number.

 

Thank you

 

KrazyToad
I Am An HP Employee

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