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installed new black ink cartridge now printer only prints blank pages

Mac OS X 10.5 Leopard and older

I installed a new black ink cartridge 564 and now my printer only prints blank pages......extremely upset as I need to print time sensitive material....always an issue with HP.....

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HP Recommended

installed new black ink cartridge now printer only prints blank pages

Please read this post then provide some details.  What printer model?  Are there any error messages on the printer or computer screen?

 

In a pinch you could select Photo paper as the paper type in the driver.  This would force the color ink to be used to print black.


Bob Headrick,  HP Expert

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