language option locked

[pgeorge]

hi,, i have my Hp officejet 7610 wideformat printer with language changed to french. when i tried to change the language to english through setup option, the language option in locked and i can't change this. please help.

[Kumar0307 · Accepted solution]

Hi @pgeorge

Welcome to the HP Support Community. I'd be happy to assist you.

We will have to reset the printer to its factory settings to change the language back to English.

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

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