cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
59
Flag Post
HP Recommended

laptop saying out of paper

hp deskjet 2620
Microsoft Windows 10 (32-bit)

Hi

recently purchased a new printer, it was printing but now its not, when i print from my laptop it says out of paper however it has paper and is all ready to go.

 

Please can you tell me how to change this status on my laptop so i can print

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
14,857 14,820 642 708
Message 2 of 2
25
Flag Post
HP Recommended

laptop saying out of paper

@Claire-louise
Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  • Step 1: Check the paper, and then reload it.
  • Step 2: Clean the paper feed rollers.
  • Step 3: Reset the printer.
  • Step 4: Service the printer.
    Click here: https://support.hp.com/in-en/document/c05379369 to complete the troubleshooting steps.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation