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HP Recommended
officejet pro 7740
macOS 10.15 Catalina

Hello,

 

I can not unlock in hp utilitily in all settings the device administration function to activate scan to computer.

I am not an individual I do not have an administrator.

Can someone help me

Thanks in advance

 

Bonjour,

 

Je n'arrive pas à déverouiller dans hp utilitily dans tous les paramètres la fonction administration du périphérique afin d'activer numériser vers ordinateur.

Je ne suis pas un particulier je n'ai pas d'administrateur.

Quelqu'un peut il m'aider 

D'avance merci 

1 REPLY 1
HP Recommended

@NIFOUR

 

Thank you for using HP Support Community.

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.

I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.