02-06-2020 10:20 PM
Hello, i need the service manual or part list for the printer c309g, hp photosmart premium c309g. The printer have broken one piece under the printer head. I need help for buy this piece, but i don´t know the reference of the piece. Can you help me ?
02-10-2020 08:02 AM
Welcome to the HP Support Community. I'd be happy to assist you. A broken part in a printer cannot be replaced as individual parts are not available. For more info on the printer, click here. As this is a hardware issue, please contact our HP Support team for Service Options:
1) Click on this link - www.hp.com/contacthp/
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the appropriate option based on your preference.
6) Fill the web-form and proceed further.
Keep me posted for any other assistance.
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