mY ALL IN ONE 8620 refused to print. can not restart print spooler.
Product: HP All in one 8620
Operating System: Microsoft Windows 8.1 (64-bit)
Use printer frequently and had just used. Now will NOT print any documents, test page, etc. Have tried deleting and reinstalling, upgrade on drivers, has plenty of ink, paper etc. It will copy, and print reports directly from the printer, just not personal generated. talked to a virtual agent with HP. No help and in fact now the print spooler is stopped and I can not get it restarted( she was going to have me restart it) Not sure I can print even if it does. Rebooted both pc and printer multiple times. Been trying all these various things for days so very frustrated.