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mi impresona no imprime en negro

hp deskjet 3637
Microsoft Windows 10 (64-bit)

hola. mi impresora no imprime en blanco y negro y si le pongo que lo haga en color solo imprime las palabras que aparecen en  azul.....que le puede pasar???le hice la limpieza de cabezales y todo pero sigue igual.....le puse un cartucho nuevo y nada....gracias de antemano

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mi impresona no imprime en negro

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