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I received a printer ordered bij Krefel Belgium in a webshop. The setup cardridges are missing. The shop gives me me a cardridge 303 color and black, but the printer ask for the setup cardridges.
How to solve this problem? do i have to send the printer back?
When i registered the printer, there was a date in my account a month before i bougt the printer????
Welcome to the HP Support Community.
We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.
Please do check your inbox on the forums page for the private message.
Let me know if this helps.
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