01-13-2020 06:00 AM
For several years my OfficeJet8600 has been printing randon one to twoliner texts containing the words "mstsash=Administr. The printer is connected to my home wifi network. So are also my other printersm, but it is only my HP OfficeJet which is recieving this kind of messages.
I have tried all tips I have found here, but with no success.
If iHP is not able to stop this **bleep** I will stop using HP printers, becuause this is not acceptable. I see there are several folks around the world with the same problem and now it is time to come forward with a solid and simple solution,
01-15-2020 01:59 PM
Welcome to the HP Support Community!
I reviewed your post and I understand that there are random words printing in every printout.
Don’t worry, I assure you I will try my best to get this sorted.
Do you see these words when you make a copy?
Meanwhile, I recommend you update the printer firmware following the steps in the below article and check if it helps.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
I am an HP Employee