I purchased my officejet pro 8020 from Costco 2 days ago so I can give my smalert officejet to my office assistant to work from home. It would not connect to my wifi. I cant speak to a human person without goin through the steps on a useless virtual assistant so I did. Warranty came up as exchanged. So I returned it after hours of arguing with it. Came home with the same one model but different printer. It will not connect to my wifi. Says the password is wrong. The password is not wrong. Went back to the old virtual assistant. It said warranty expired November 2019. Why won't it connect to my wifi? Anyone?