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my envy 5530 wont print pictures

envy 5530
Microsoft Windows 10 (32-bit)

My envy 5530 wont print pics - simpluy sucks in the photo paper, makes printing noises but nothing happens. I lift lid and paper is there with ink on edge. 

 

I am using windows 10

I am using HP glossy printer paper supplied with your ink

I have also tried printing directly from memory card and same thing happens

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my envy 5530 wont print pictures

Hey @veryhackedoff,

 

Welcome to the HP Support Forums!

 

I see that you are having some issues with printing photos from your Windows 10 PC to your Envy 5530 e-All-in-One Printer. I can help you with that.

 

To start, make sure the printer is plugged directly into a wall outlet and not a surge protector. Once done, make sure the photo paper is loaded in the tray with the glossy side down. If the glossy side was down, try printing a photo on plain paper and let me know if you have the same issues. Also, please let me know how the printer is connected to your PC. Once I know this I will be better able to assist you.

~DocCottle
I work on behalf of HP


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my envy 5530 wont print pictures

Help please!  My Envy 5530 printer just wont print photos. I have looked on other forum threads and on the internet but havent found a resolution.  Has anyone managed to sort this issue and how?  I am at the stage where I want to bin the printer and get another one from a different manufacturer  :Crying: 

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my envy 5530 wont print pictures

Hi _ I had the same issue. The only way I have been sucessful is by putting the memory card directly into the printer and printing from that. it jusst wont do it through windows 10. 😞

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my envy 5530 wont print pictures

Thanks so much for your advice.  I'll dig out a memory stick and see if this works.  Ridiculous that it won't work as it should - its not the dark ages! So frustrating..............:smileyfrustrated:

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my envy 5530 wont print pictures

Its not just windows 10 that will not print photos. I am seeing the exactly the same issue with a debain linux machine running HPLIP 3.17.11.  I can print perfectly using plain paper but as soon as I switch to photo paper, I have a problem. The photo paper feeds fine and the printer works really hard but all I get is a blank photo with smudges on the back. Did you guys send out a bad batch of ink? In my view this is not a paper feeding issue; the photo paper feeds fine - just nothing prints onto it.

 

Thanks

 

John T.

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