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Posts: 1
Member Since: ‎01-22-2012
Message 1 of 2 (628 Views)

my officejet j6450 is offline

My Officejet j6450 will not go "online" after installing a new modem/router  and reconnecting my D-link print server.  I have Windows XP and use a Motorola SBG6580. The printer can be set to "online" on the printer page on the computer, but the printer itself is set to "offline" and cannot be changed. If I shut the printer down then turn it back on, all print jobs in the que will print. Any suggestions as to what I can do?.  I have tried everything I know including emptying the print spooler file.  Thanks.

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Posts: 5,287
Member Since: ‎11-22-2011
Message 2 of 2 (528 Views)

Re: my officejet j6450 is offline

[ Edited ]

This article should help with your printer offline error:

Give the steps outlined a try and let us know if it helps.

Best of Luck!


You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
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